Privacy Policy

Effective Date: 29/06/2023

At CQ Lounge Afrobeat Club, we are committed to protecting our customers' and website visitors' privacy and personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we obtain from you when you use our website, attend our events, or engage with our services. By accessing our website or providing your personal information to us, you consent to the practices described in this policy.

1. Information We Collect:
1.1. Personal Information: We may collect personal information such as your name, email address, phone number, and payment details when you make a reservation, purchase tickets, or register for an event.

1.2. Communication Information: We may collect information related to your communication with us, such as email correspondence, feedback, or customer support inquiries.
1.3. Website Usage Information: We may collect information about how you interact with our website, including your IP address, browser type, operating system, and referring URLs. This information helps us improve our website and tailor it to our users' needs.

2. Use of Information:
2.1. Personalization: We may use your information to provide personalized experiences, recommendations, and promotional offers based on your preferences and interests.
2.2. Transactions: We use your personal information to process reservations, ticket purchases, and payments for our services.
2.3. Communication: We may use your information to respond to your inquiries, provide customer support, and communicate important updates or changes regarding our services and events.
2.4. Analytics and Improvements: We analyze website usage data to enhance our website, understand user preferences, and optimize our marketing strategies.
2.5. Legal Obligations: We may disclose your information to comply with applicable laws, regulations, legal processes, or enforceable government requests.

3. Third-Party Disclosure:
3.1. Service Providers: We may engage trusted third-party service providers to assist us in operating our business, improving our services, and analyzing data on our behalf. These service providers are contractually obligated to maintain the confidentiality and security of your personal information.
3.2. Legal Requirements: We may disclose your personal information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or safeguard the safety of our users or the public.

4. Security Measures:
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We employ industry-standard security measures, including encryption, firewalls, and secure socket layer (SSL) technology to safeguard your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention:
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Your Rights:
6.1. Access and Control: You have the right to access, correct, update, or delete your personal information held by us. If you wish to exercise these rights, please contact us using the information below.
6.2. Marketing Communications: You have the option to unsubscribe from our marketing communications at any time by following the instructions provided in the email or contacting us directly.
6.3. Cookies and Tracking Technologies: You can control cookies and other tracking technologies through your browser settings.

7. Children's Privacy:
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete the information as soon as possible.

8. Changes to the Privacy Policy:
We may update this Privacy Policy from time to time. We encourage you to review this policy periodically for any changes. By continuing to use our services after the updated Privacy Policy is posted, you acknowledge and agree to the modifications.

9. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us at:

CQ Lounge Afrobeat Club
Address: 9 WARSPITE ROAD, SE18 5NU.
Phone: +44 7375063282

By using our services or providing your personal information to us, you signify your agreement with this Privacy Policy.